Monday, September 1, 2008

LOUISIANA 001

Dawn broke with deceptive calm over New Orleans on 30 August. I was ensconced in a 3rd floor corporate apartment technically within the New Orleans city limits, but just a shot-put throw from Metairie, quite close to where I spent several months in 2005 working for the Army Corps of Engineers. The Corps was under tremendous pressure, facing allegations ranged from shoddy work 4 decades ago when the original levees were constructed, to malfeasance surrounding the current restoration. Academics, activists, and a broad assortment of stakeholders (and stake wielders) weighed in on both sides of the argument.

That debate continues today, immeasurably heightened by Gustav’s imminent visit to the Crescent City. Cynics posit that Gustav might well be the final judge of the Corps’ work. The engineering challenges are huge, and I have no doubt that the Corps’ efforts have made the area safer. Whether safe enough is Mother Nature’s call.

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Well, there’s nothing like a strong Cat 4 hurricane to get my phone ringing. Yesterday I toiled in anonymity, virtually ignored by one and all. Today (August 30)I am a highly trained response professional in heavy demand. Three hours ago I was in New Orleans reposing on a Barkalounger watching a Mayor Nagin press conference. Now I am in the Louisiana State Department of Transportation Emergency Operations Center in Baton Rouge, getting briefed on the plethora of plane, train, and automobile transportation being mobilized to evacuate up to 30,000 residents from Gustav’s path. The current emphasis is on special needs residents -- those infirmed, physically or mentally challenged, and those without transportation. In the time it took to drive the 75 miles to Baton Rouge, Gustav bulked up from a middling Cat 3 to a strong Cat 4, and he appears to be going for 5, the Grande Enchilada on the Saffir-Simpson Hurricane scale.

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It is now 5am on 1 September, and the first rain and wind squalls are lacing my hotel parking lot. If the government (federal, state, and local) richly deserved condemnation for their collective response to Katrina/Rita/Wilma, so far the response to Gustav has been impressive. In the area I am working, a collection of federal, state, military, and private sector contractors have mobilized and dispatched some 700 busses (coach and school), Amtrak trains, countless ambulances and special needs vans to move thousands of residents to north Louisiana, and to Texas, Arkansas, Tennessee and beyond. Tourists were bused to Louis Armstrong airport, and military aircraft were placed on alert to move stragglers and anyone caught in a last minute surge. All this with qualified drivers, sufficient fuel, accurate directions, medical personnel, pet accommodation, etc., and so forth. Wags and talking heads will analyze the effort, and it will be found wanting (as wags and talking heads always seem to find), but it is immeasurably improved from what it once was.

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While still in New Orleans I spent some time with the Red Cross and found it no less dysfunctional than my Katrina/Rita/Wilma experiences. A stark contrast to the rigorous efficiency I am surrounded by here in Baton Rouge. I have told senior Red Cross officials in Washington that the overwhelming volunteer composition of the organization is both its greatest strength and most obvious weakness. But there is massive resistance to change. In the aftermath of the horrendous 2005 season the Red Cross brought on board as President a retired army general to improve operational efficiency. She lasted less than one year; she didn’t fit the vaunted “Red Cross culture” so passionately embraced by headquarters staff. It is a caring but dysfunctional culture that does not well serve its clientele – the poor, disadvantaged, dislodged, bedraggled victims of Mother Nature and international terrorism.

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The big question this morning is whether Gustav will become a quatre cinq? Apparently not. And the thought occurs: Gustav und Hanna. Awfully Teutonic sounding, or so it seems.

A lady on my TV just questioned whether Gustav would bring “The Rapture.” Now there’s optimism for you.

If there has been an overreaction to Gustav, so much the better. New Orleans Mayor Nagin, with his penchant for hyperbole called this “the mother of all storms” in one of his many press conferences. A bright spot in Katrina’s dark cloud is that she focused attention on the potential depth of Mother Nature’s wrath. A good thing.

The adventure continues…

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